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      Customer Service Representative Interview

      Mar 17, 2024
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Column in Feb 2024

      Interview

      BEWARE! The job posting was misleading and failed to accurately represent the nature of the position. Despite being advertised as a full-time regular role, I was informed during the interview that it was actually a contract part-time position, contingent on passing a week-long training and assessment. This discrepancy in information was concerning, especially considering it was the third cohort of contract workers the company was hiring. Furthermore, the lack of clarity regarding potential work hours after passing the assessment was disappointing and left me feeling undervalued as a potential candidate. It's crucial for companies to be transparent and upfront about job opportunities to ensure a fair and respectful recruitment process for all applicants.

      Interview questions [1]

      Question 1

      They asked for a written assignment describing your life story.
      Answer question

      Column interviews FAQs

      • Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Column overall takes an average of 22 days.
      • Common stages of the interview process at Column as a Customer Service Representative according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Skills test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(3) .


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