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      Customer Support Representative Interview

      Aug 21, 2024
      Anonymous Interview Candidate
      Florida City, FL
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Column (Florida City, FL) in Feb 2023

      Interview

      Phone Screen initially. Followed by a couple of virtual calls and an assessment. My experience was good throughout. Communication was clear and consistent from start to finish. Seems like a good team with a promising product.

      Interview questions [1]

      Question 1

      Tell us about how you prioritize support tickets
      Answer question

      Column interviews FAQs

      • Customer Support Representative applicants have rated the interview process at Column with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Column overall takes an average of 22 days.
      • Common stages of the interview process at Column as a Customer Support Representative according to 1 Glassdoor interviews include:

        Phone interview:  33%

        One on one interview:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(3) .


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