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      Customer Support Associate Interview

      Sep 25, 2024
      Anonymous Interview Candidate
      Nashville, TN
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Column (Nashville, TN) in Sep 2024

      Interview

      I completed the first round of the interview. A 30 minute video call. The interviewer was uninterested in the interview from the start. She would talk in circles about what was already listed on the job description and company website. She was unable to fully answer questions about the team and current/future company goals. When she asked me interview questions about my work experience. She claimed that I did not go into detail enough. That is fair. However, when I asked if I could clarify any of my background she said she had all the information that she needed to make a decision.

      Interview questions [2]

      Question 1

      What are your KPIs and how do you measure up?
      Answer question

      Question 2

      How do you handle ambiguity within a company?
      Answer question

      Column interviews FAQs

      • Candidates applying for Customer Support Associate roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Column overall takes an average of 22 days.
      • Common stages of the interview process at Column as a Customer Support Associate according to 1 Glassdoor interviews include:

        One on one interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(3) .


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