Installation Technician applicants have rated the interview process at Comcast with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Installation Technician roles take an average of 40 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Installation Technician according to 14 Glassdoor interviews include:
Phone interview: 24%
Group panel interview: 12%
Drug test: 12%
Skills test: 10%
One on one interview: 10%
Presentation: 10%
Background check: 10%
Personality test: 7%
IQ intelligence test: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Comcast (Colorado Springs, CO) in Mar 2015
Interview
I applied online and then went through two phone interviews. I was asked basic questions about my computer/internet knowledge, whether I had any troubleshooting experience, if I had hooked up my own internet/cable, set up a modem, etc. Then, I was given a bunch of details about the job - how you have to climb ladders, go through crawl spaces, possibly get up on top of telephone towers and roofs. The pay was $14/hr, so I was considering it. I was offered the job, but declined because I just couldn't see myself in that role.
Interview questions [1]
Question 1
Have you ever set up your own or someone else's internet?
I applied online. I interviewed at Comcast (Plymouth, MI) in Jan 2021
Interview
Application > Phone screening > Online screening / assessment > In-Person / Virtual Interview. The entire process takes approx. 2-8 weeks (includes a background check).
The interview was straight-forward and conversational focusing on fit for the job rather than in-depth technical detail.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and how did you resolve it?
I applied online. The process took 3 months. I interviewed at Comcast (Los Angeles, CA) in Jan 2019
Interview
Very basic interview process. Simple questions, very minimal I/T questions were asked. The hiring manager was very impressed with how honest I was while still answering all questions the way they wanted. I was offered the position 2 days after the interviewing process.
Interview questions [1]
Question 1
What are some of the questions asked during an interview for retail event sales position? What advice do you have for someone going out for this role?
I applied then had a phone interview which lasted 30 whole minutes. The interview questions were endless (all STAR based) and I thought it was never going to end. I lost count of how many questions she asked. Very easy questions and she was polite. She then told me more about the position and said I have to attend an information session from 8am-1:30pm and during that time they do one on one interviews. Pay rate was 14.50 which is just too low for me and 10 hour shifts 4 days a week which is 40 hours. I decided that between the extremely long information session and the pay rate/hours, that this is not the job for me. I would have considered if it was higher pay though. I read other reviews where after the information session and your one on one interview, you go back the next day and take a math assessment or something. I'm decent at math but am I applying for college placement or a job here? Why is the math test necessary for Installation Technician? Lol. It just seems like too long of a process and the reward (pay and hours) is not worth it. That being said, I would definitely have gone the extra mile and would have attended a 5 hour, 6 hour, or 38474629 hour session if the pay was higher. Tired of all these wealthy companies paying people low wages for hard work and long hours.