The process took 2 weeks. I interviewed at Comcast (Murfreesboro, TN) in Oct 2008
Interview
Cattle call to fill out application followed by a 5 minute interview.
Returned two days later to do a math and language test.
Scheduled a 1 on 1 interview with a front line supervisor within 4 days.
Sent to take a drug test later that day.
Started training about a week later.
The interview process consisted of practical knowledge and troubleshooting experience. You will be trained on the job, so they really want to see how you think and determine your character.
Interview questions [1]
Question 1
Describe a time you had to think outside the box to solve a problem?
It was easy. There were three other hirers in the room with me taking turns asking queSTIONS. They allowed me time to ask them any questions I had as well and I did.
I applied through an employee referral. The process took 3 months. I interviewed at Comcast (Rohnert Park, CA) in Dec 2018
Interview
During the initial process, I was interviewed over the phone and they asked simple scenario questions. Then, they told me I was going to get another interview but with supervisors. I was interviewed by three supervisors and they also asked scenario question plus behavioral question. The supes were pretty laid back and were awesome to work with.
Interview questions [1]
Question 1
Tell a time when you have a customer who was not happy, how did you handle the situation?
Communications Technician applicants have rated the interview process at Comcast with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Communications Technician roles take an average of 30 days to get hired, when considering 47 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Communications Technician according to 47 Glassdoor interviews include:
Drug test: 17%
Phone interview: 15%
Skills test: 14%
One on one interview: 13%
Background check: 11%
Personality test: 10%
Group panel interview: 9%
Presentation: 6%
IQ intelligence test: 5%
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