I applied online. The process took 1 week. I interviewed at Comcast (New York, NY) in Aug 2019
Interview
Standard stuff, applied then received a fact finding call/interview. Set up an in person interview, spoke with one hiring manager, then was introduced to the floor manager and did a mini interview with him. Normal behavior based interviews. Tell me about a time... detail is key in those situations.
Interview questions [3]
Question 1
tell me about a time you had to achieve a sales goal.
I applied online. The process took 3 months. I interviewed at Comcast (Philadelphia, PA) in Feb 2026
Interview
I am currently internal so I applied online. Had a 15 minute screening call with the recruiter asking basic questions. First interview was with hiring manager. Very conversational with a couple "formal" questions. Second interview with the sales team. More difficult trying to drill down to how I work and why I should be chosen.
Very professional, interviewer was polite, thorough, timely, asked relevant questions. I was made to feel comfortable and I would describe it as a pleasant experience. I would recommend applying for positions with this company
Interview questions [1]
Question 1
How do you handle difficult/challenging conversations
There was an assessment followed by a phone interview with a recruiter then a virtual panel interview with a senior manager and two supervisors. The phone interview was no more than 20 mins and the panel interview was 45mins. I received an offer after a week.
Customer Account Manager applicants have rated the interview process at Comcast with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Account Manager roles take an average of 18 days to get hired, when considering 170 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Account Manager according to 170 Glassdoor interviews include:
Phone interview: 18%
Skills test: 15%
Drug test: 14%
One on one interview: 14%
Background check: 10%
Personality test: 8%
Group panel interview: 8%
Presentation: 6%
IQ intelligence test: 6%
Other: 1%
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