I applied in-person. I interviewed at Comcast (Saint Paul, MN) in Dec 2019
Interview
Great very organized positive company they love and value there employees and customs allow so many benefits and great deals for customers great perks great flexibility and awesome career advancements
I applied online. The process took 1 day. I interviewed at Comcast (Saint Paul, MN)
Interview
A quick intro to Comcast then a get to know you phase then a situational questioning like if you had a customer complain about pricing how would you respond and a couple other situational questions.
Interview questions [1]
Question 1
Describe a tough situation dealing with an angry customer?
Customer Loyalty Representative applicants have rated the interview process at Comcast with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Loyalty Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Loyalty Representative according to 2 Glassdoor interviews include:
Drug test: 22%
One on one interview: 22%
Background check: 11%
IQ intelligence test: 11%
Personality test: 11%
Presentation: 11%
Skills test: 11%
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