There was a Phone interview first, then an in person interview where you answered questions as a group, then one on one. Overall an average interview experience. Would recommend applying if customer service is a strong suit
I applied online. I interviewed at Comcast (Alpharetta, GA) in May 2017
Interview
I found the ad through an agency. I was able to get scheduled for an interview less than a week later. My interview was part of a group interview. We were introduced by several managers in the facility who went over their careers with Comcast and gave us a great short clip about the company and its history. We were then pulled away individually with a manager who interviewed us separately.
Interview questions [1]
Question 1
How will your experience make you a great asset for Comcast?
I applied online. The process took 1 week. I interviewed at Comcast (Alpharetta, GA) in Apr 2014
Interview
Very Easy. Phone interview, Face to face interview, then an offer is made. No real requirements. Just don't lie on your background check, it is very thorough. Do not lie about degrees or anything else. They DO check. The background check is very thorough. The hours are morning to afternoon or afternoon to evening, 4.5 hour shifts. Great way to supplement your income for sure if you can work the hours.
Interview questions [1]
Question 1
Name a time when you had to overcome an objection. Tell me a little about yourself, life goals, professional goals, etc.
Telesales Agent applicants have rated the interview process at Comcast with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Telesales Agent roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Telesales Agent according to 2 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Group panel interview: 20%
Phone interview: 20%
Background check: 10%
Skills test: 10%
Here are the most commonly searched roles for interview reports -