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      Comcast

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      Virtual Customer Experience Representative Interview

      Mar 4, 2021
      Anonymous employee
      Huntsville, AL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Comcast (Huntsville, AL) in Feb 2021

      Interview

      Starts with a phone interview answering 5 questions. Using the star method. Mix of prior work experience and then questions pertaining to the job and expectations. Passed that , then was offered a virtual interview. That was scheduled a week later. Same method 5 questions all pertaining to prior work experience. Received my job offer an hour later. Overall two week process from when applying to job offer

      Interview questions [1]

      Question 1

      Working from home? What would you do to keep from distractions while working.
      Answer question
      1

      Other Virtual Customer Experience Representative Interview Reviews for Comcast

      Virtual Customer Experience Representative Interview

      Mar 13, 2019
      Anonymous employee
      Tinley Park, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Comcast (Tinley Park, IL) in Mar 2018

      Interview

      This was for a virtual position The process took over 4-6 weeks time frame required an online assessment , virtual interview with a automated person, final interview was with a live person virtual, home check was virtual offer was extended by phone and confirmed by email.

      Interview questions [1]

      Question 1

      Explain a time you where in a stressful situation
      1 Answer
      1

      Comcast interviews FAQs

      • Virtual Customer Experience Representative applicants have rated the interview process at Comcast with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Virtual Customer Experience Representative roles take an average of 28 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
      • Common stages of the interview process at Comcast as a Virtual Customer Experience Representative according to 2 Glassdoor interviews include:

        Drug test:  18%

        Presentation:  18%

        Phone interview:  18%

        One on one interview:  9%

        Group panel interview:  9%

        Background check:  9%

        Skills test:  9%

        IQ intelligence test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(561) ;
        2. Sales Representative(396) ;
        3. Account Executive(353) ;
        4. Technician(335) ;
        5. Customer Account Executive(287) ;
        6. Software Engineer(286) ;
        7. Sales Associate(247) ;
        8. Business Account Executive(219) ;
        9. Manager(205) ;
        10. Direct Sales Representative(197) ;
        11. Sales(164) ;
        12. Supervisor(158) ;
        13. Project Manager(148) ;
        14. Director(142) ;
        15. Inbound Sales Representative(139) .


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      Jobs at Comcast

      14 jobs in United States
      Virtual Inbound Sales Representative (Moves)
      Philadelphia, PA
      ·
      $15 - $23 /hr
      (Employer provided)
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      Representative 2, Procurement
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      ·
      $21 - $32 /hr
      (Employer provided)
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      Virtual - Senior Customer Account Manager Representative
      Philadelphia, PA
      ·
      $19 - $34 /hr
      (Employer provided)
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      Virtual - Customer Account Manager Sales Representative
      Philadelphia, PA
      ·
      $16 - $29 /hr
      (Employer provided)
      View job
      Virtual - Outbound Business Sales Representative
      Philadelphia, PA
      ·
      $16 - $31 /hr
      (Employer provided)
      View job
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