Customer Service Specialist applicants have rated the interview process at Comcast with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 4 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Service Specialist according to 5 Glassdoor interviews include:
IQ intelligence test: 15%
Drug test: 15%
Presentation: 15%
One on one interview: 15%
Skills test: 15%
Background check: 8%
Group panel interview: 8%
Phone interview: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Comcast (Plymouth, MI) in Feb 2020
Interview
Horrible. Interviewer was 45 minutes late and didn't have anything prepared, didnt even know my name! She lost connection during call and I was not able to get back in touch with her despite reaching out via phone, text and email.
I’ll update when I finish. I have been studying potential interview questions. I will update following the process. Practice, speak out loud, and research the company. Be prepared and set your intention. You got this!
You get a phone interview and assessment first when applying to Comcast. They got back to me the next day with the assessment. I have yet to take it as I am still deciding.
I applied online. The process took 1 day. I interviewed at Comcast (Woodridge, IL)
Interview
Interview process simple and easy. No pressure. supervisor was nice and down to earth. He set expectations for the job. Very informative. I was offered the job on the spot. Process was quick after that. I was working that following week.