Agent Experience Manager applicants have rated the interview process at Compass with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 30% positive. To compare, the company-average is 46.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Agent Experience Manager roles take an average of 14 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at Compass overall takes an average of 23 days.
Common stages of the interview process at Compass as a Agent Experience Manager according to 27 Glassdoor interviews include:
Phone interview: 35%
One on one interview: 22%
Group panel interview: 9%
Skills test: 9%
Presentation: 9%
Background check: 4%
Other: 4%
Personality test: 4%
IQ intelligence test: 2%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Compass (Palm Desert, CA) in Feb 2022
Interview
Phone interview screening, 30 minutes, after nice greetings first, then HR explained position, told a story about CEO how he started the company and she was very impressed that I did a lot of research about Compass. It went pretty good, she explained the next steps. I followed up the next day, but they never get back.
Interview questions [1]
Question 1
What do I know about the company
Why I am a good match
Situational questions, like when, was last time I need to feel with an upset client when I saved the day, what tech approach I take to teach other agents
Intense for what the job is.. 3 rounds are not necessary. If you have customer service skills you can do this job. It's entry level - they act like you are a C-suite executive.
Interview questions [2]
Question 1
Tell me about a time you went above and beyond a customer?
Very lengthy process with a lot of behavioral based questions. Be sure to have a base knowledge on real estate and the industry itself. It would also help to have a customer success background.
Interview questions [1]
Question 1
Tell me a time when you had to calm down an upset individual?
I had 4 interviews. Very long and tedious process. Most employees had at least 4 interviews as well and I think a couple had 5. There were all very customer service/real estate based questions but why so many interviews?