I applied online. The process took 1 week. I interviewed at CompuCom (Louisville, KY) in May 2016
Interview
I received an email from the hiring manager letting me know they had viewed my resume and were interested in speaking with me about the job opportunity. We scheduled a brief phone interview, and spoke about my qualifications. After that I was asked to come in and interview with a manager a few days later. Upon arrival, I signed in and waited for the manager to come get me. The manager was timely, and very nice. I received a tour of the floor I would be working on if selected and then we sat down for the interview. The interview was mostly conversational, and very low stress. We talked about my qualifications, interests in IT, and a day in the life of my previous job.
Interview questions [1]
Question 1
Tell me about a time when you had a customer who was difficult.
I applied through an employee referral. I interviewed at CompuCom (Pune) in Sep 2024
Interview
You’d like a longer, professional version. Here’s an expanded version (one sentence):
The interview process was efficient, well-organized, and consistently professional, with prompt updates throughout each stage; please arrive dressed in business-appropriate attire to demonstrate respect for the role and company culture.
Interview is straightforward, as long as you are know what you are supposed to do in the job then it is easy but it is hard for new graduate without any work experience
I applied online. The process took 1 week. I interviewed at CompuCom (Ciudad de Mexico) in Aug 2023
Interview
Primero hay una entrevista con equipo de RRHH, después una entrevista técnica con el manager del equipo. Consta de preguntas sencillas donde se califica los conocimientos en soporte técnico. Esta segunda entrevista fue en ingles
Interview questions [1]
Question 1
¿Cómo solucionarías un problema de rendimiento de una PC?
Service Desk Analyst applicants have rated the interview process at CompuCom with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Analyst roles take an average of 10 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at CompuCom overall takes an average of 11 days.
Common stages of the interview process at CompuCom as a Service Desk Analyst according to 8 Glassdoor interviews include:
Background check: 23%
Phone interview: 20%
Drug test: 17%
One on one interview: 17%
Personality test: 7%
Skills test: 7%
Presentation: 3%
Group panel interview: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -