I applied online. I interviewed at CompuCom (Pune) in Dec 2023
Interview
Compucom is an amazing company especially for freshers who want to start an IT career specifically into IT support, Service Desk, Technical Support Role. Interview focuses majorly on the Communication Skills with a bit of technical knowledge on OS, Hardware, Software as well as good to know about ticketing tools especially ServiceNow.
Interview questions [1]
Question 1
My communication skills were checked including bit knowledge into Windows Operating System
Basically talked as if they wanted to hire me even gave me a proposed start date just to ghost me and not even respond to a follow up email. Very nice people but very unprofessional
I applied online. The process took 2 weeks. I interviewed at CompuCom (Fort Mill, SC) in Sep 2019
Interview
Initial interview was a phone screening, the second interview was onsite at HQ in Fort Mill SC for an in person interview, then I got the offer afterwards upon management's reviewing of the interview.
Interview questions [1]
Question 1
CSR tech & A+ level question material & practicals.
Service Desk Technician applicants have rated the interview process at CompuCom with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Technician roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at CompuCom overall takes an average of 11 days.
Common stages of the interview process at CompuCom as a Service Desk Technician according to 3 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 20%
Skills test: 20%
Background check: 10%
IQ intelligence test: 10%
Presentation: 10%
Drug test: 10%
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