Customer Service Representative applicants have rated the interview process at Computer Generated Solutions with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 55.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at Computer Generated Solutions overall takes an average of 10 days.
Common stages of the interview process at Computer Generated Solutions as a Customer Service Representative according to 18 Glassdoor interviews include:
Skills test: 18%
One on one interview: 18%
Drug test: 13%
Presentation: 13%
Phone interview: 11%
Background check: 11%
Group panel interview: 8%
Other: 5%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Computer Generated Solutions (Tampa, FL) in Feb 2016
Interview
There was first a phone interview going over schedule availability and previous work experience questions. Then, an in-person 1 on 1 interview was set up. First, there was an exam on the computer about call center customer service. Next, was a skills test to see how many words per minute you can time. Finally, the actual interview. Lots of questions about experience, expectations, reason why you would want to work here, etc. Since I was interviewing for bilingual, I had another set of questions with a Spanish-speaking interviewer.
I interviewed at Computer Generated Solutions (Cluj-Napoca)
Interview
English-they will ask you several questions to check you English level. Most of the questions are regarding how would you make a sale + empathy for people. They have to make sure you will not start on having a mental breakdown while talking to the customer because that happens all the time.
Interview questions [1]
Question 1
How would you sell this iPhone for me if I was an android guy?
I applied online. I interviewed at Computer Generated Solutions
Interview
It was more like a conversation, it wasnt dificult or hard to understand what they want from you. It was personal, easy goong, my favorite type of interview. I think they are cool
I applied online. The process took 5 days. I interviewed at Computer Generated Solutions (Braşov) in Dec 2022
Interview
Very fast and easy process. The questions were basic and the team was nice. There were 2 interviews and we spoke in english and romanian. Nothing more to add to the hiring process.
Interview questions [1]
Question 1
What would you do if someone could not pay the bill?