Technical Support Representative applicants have rated the interview process at Computer Generated Solutions with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 55.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Representative roles take an average of 11 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Computer Generated Solutions overall takes an average of 10 days.
Common stages of the interview process at Computer Generated Solutions as a Technical Support Representative according to 21 Glassdoor interviews include:
One on one interview: 20%
Drug test: 16%
Background check: 16%
Skills test: 16%
Phone interview: 13%
Presentation: 10%
Group panel interview: 6%
IQ intelligence test: 3%
Personality test: 1%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 2 weeks. I interviewed at Computer Generated Solutions (Tampa, FL) in Dec 2010
Interview
Basic phone interview with HR. They will ask about experience, and if you are going for a technical position, they will ask some very general tech questions. Unless you have absolutely no technical experience, you should have no issues getting an in-person interview at CGS. After in person interview, standard drug/background screening.
Interview questions [1]
Question 1
If you have any tech experience, there are no hard or unexpected questions. Basic questions such as "How do you get to task manager?", "How do you find someones IP address", etc. Not difficult.
I applied in-person. I interviewed at Computer Generated Solutions (Norcross, GA) in Jul 2017
Interview
It was great and easy to understand, it also pertained to the job and the work environment I would be exposed to. The manager was there to help if needed and there was refreshments!
Interview questions [1]
Question 1
The interview consist of a computer simulation on customer service scenarios and a typing test.
I applied in-person. I interviewed at Computer Generated Solutions (Atlanta, GA) in Apr 2017
Interview
Waited for interviewer to grab me from the lobby, and was placed in a room with 3-4 other candidates. Interviewer went over what is going to be in the interview, such as taking a typing test or being asked technical scenarios.
Interview questions [1]
Question 1
What technical background did you have before today?
I applied in-person. I interviewed at Computer Generated Solutions (Atlanta, GA) in Mar 2017
Interview
Very easy....really don't need to be technical because they train you. You will take a typing test and a simulated call process and a drug test before you start your 5 week training.