Call Centre Agent applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Centre Agent roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Call Centre Agent according to 3 Glassdoor interviews include:
Presentation: 15%
Skills test: 15%
One on one interview: 15%
IQ intelligence test: 8%
Other: 8%
Phone interview: 8%
Drug test: 8%
Personality test: 8%
Group panel interview: 8%
Background check: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Concentrix (Swords) in Aug 2019
Interview
Initial phone interview followed by an invitation to come on site after passing a technical skills test. Skills based assessment followed by a one on one interview to review background and experience. Typing test. Math test. Technical test.
Interview questions [1]
Question 1
What do you think are important KPI for a call centre role?
I applied in-person. The process took 1 day. I interviewed at Concentrix (Maadi Cornish) in Jan 2024
Interview
Its was very good interview and i was not nervous , hrs are very friendly but i got rejected because i opened a tab by accident on.my test so it closed
I applied online. The process took 2 days. I interviewed at Concentrix (Mansoura) in Sep 2022
Interview
Le processus d'entrevue était plutôt téléphonique pour la 1ère prise de contact, et c'était agréable calme et précis , le recruteur ne vous met aucune précision, question assez facile à répondre juste que cela vous surprend a un moment où vous attendiez le moins
I applied through an employee referral. I interviewed at Concentrix (Cairo, Cairo Governorate) in Jul 2021
Interview
Meticulously planned. Verbal and written communication and testing. Each part of the interview process was partitioned into half hour slots. The various interviewers each had their own questions relating to the work.