I applied online. The process took 2 weeks. I interviewed at Concentrix (Belfast, Northern Ireland) in Jun 2020
Interview
Phone interview followed by zoom interview (due to coronavirus)
Scenario based questions, they can put you on the spot but they give you lots of time to answer and it's okay if you're nervous
Interview questions [1]
Question 1
Scenario question based on what I would do if a customer was close to upgrading and then decided not to at the last minute.