I applied online. I interviewed at Concentrix in Oct 2020
Interview
The interview was for customer service representative- hiring candidates from abroad with needed relocation, which was very questinable. They said relocation is paid by you as a candidate and you may only get a refund up to 250eur if you work minimum 6 months...that was the red flag. Otherwise questions were standard like language knowledge, education, previous experience, why would you like to do this job and the recruiter was very polite. Since their idea of relocation travel paid by the candidate and then having to ask for a partial refund is totally off to me, I did not want to go furter with the interview.
Interview questions [1]
Question 1
Why did you choose to apply, which languages do you speak at at what level, how did you manage complaints in the past, etc
I applied online. The process took 2 days. I interviewed at Concentrix (Kuala Lumpur) in Apr 2026
Interview
The interviewer was friendly and approachable, while HR was incredibly helpful and patient. They provide timely feedback on results, ensuring you aren't left waiting. It is a highly professional experience.
fast, only takes around 30-45 minutes. ask to introduced ourselves, basic question like experience, about concentrix, how to handle difficult cs. ask about shifting times and etc. professional and need to know the role of the job
It was easy and friendly, candidates feel valued and at ease, fostering open conversations, genuine connections, and mutual enthusiasm that reveal true personalities and potential beyond rigid questions.
welcoming smiles and casual chit-chat break the ice, encouraging honest responses and building rapport that uncovers skills, passions, and cultural fit naturally.