Customer Support Specialist applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Support Specialist according to 2 Glassdoor interviews include:
Phone interview: 14%
One on one interview: 14%
Group panel interview: 14%
Skills test: 14%
Background check: 14%
Presentation: 14%
Personality test: 14%
Here are the most commonly searched roles for interview reports -
Great process with friendly recruiting team. Very specific and detail oriented. If you are good at what you do, you'll be able to get the job you want. Highly recommend.
Interview questions [1]
Question 1
Previous experience, examples of different ways to solve a problem...
Easy interview, straight forward questions.
Quick on responding.
Even if you don't pass.
The scenarios are not difficult.
The recruiter was friendly.
Overall it was an easy process and personally didn't face an issues.
Interview questions [1]
Question 1
They asked about my previous experience and if it was connected with customer service.
I applied through an employee referral. I interviewed at Concentrix (Berlin) in Feb 2025
Interview
I reached the final interview with the Team Lead and manager. It all went good, I passed the english exam, typing speed test, and case study. However they asked some personal questions like, do you have kids and how old are they, do you plan to take vacation in the summer?
I applied online. I interviewed at Concentrix (Fort Myers, FL) in Nov 2024
Interview
Applied for customer support as a fresher and after few times my application was selected and then attended round 1 aptitude test and other personality test online. It was more than 2 hours.
Interview questions [1]
Question 1
The online test consists of US based english grammar and vocabulary, etc and other personality and psychology test.