IOS Technical Support Advisor applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 2 weeks. I interviewed at Concentrix (Toronto, ON) in Jun 2020
Interview
The who;e process started by applying online n June 2020, I got a response confirming my interest from a recruiter via email, then the process was followed by a few simple tests and a phone interview.
The interview process was smooth and easy. Typing test and computer knowledge assessment. If you can pass those with a background check then you're fine. Ask you a few questions about customer service and your background.
Interview questions [1]
Question 1
What do you know about troubleshooting mobile devices? What do you consider good customer service?