I applied online. I interviewed at Concentrix (Calcutta) in Feb 2021
Interview
Applied online and received a mail for system generated video interview. After a week of giving the interview got a call from the hr and the whole process was from the comfort of my home.
It was really easy if you average in English, they ask only simple questions to understand if you are able to frame sentences and communicate in English. No tough questions are asked.
Telephone interview with a recruiter followed by a one stage in person competency based interview with one or more hiring managers. Also a short written and numerical test. Feedback provided the following day by phone call.
I applied online. I interviewed at Concentrix (Hamilton, ON) in May 2026
Interview
Straight forward interview with basic questions. The usual in any interview no need to complicate things and just answer based on your experience. It took 15 minutes over all on the final interview.
Concentrix interviews FAQs
Customer Service Advisor applicants have rated the interview process at Concentrix with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 6 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Service Advisor according to 37 Glassdoor interviews include:
Skills test: 22%
Phone interview: 14%
One on one interview: 14%
Background check: 13%
Personality test: 13%
Presentation: 7%
IQ intelligence test: 6%
Drug test: 6%
Other: 3%
Group panel interview: 2%
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