I applied through a recruiter. I interviewed at Concentrix (Visakhapatnam) in Aug 2019
Interview
Telephonic round : they test your listening ability . Next is Hr round : Basic questions and Third is one online test consisting of basic aptitude reasoning and English questions . Here one must have language skills like Hindi or Tamil or any other language apart from English and native language.
I applied online. The process took 2 days. I interviewed at Concentrix (Pune) in Jul 2024
Interview
It is ai based interview that means you have to aware and concentrate on what they ask how you reacted on answers.that the most important thing be confident while taking the exam
I applied online. I interviewed at Concentrix in Jul 2023
Interview
The interview process was nice and quick. They have provided prompt responses throughout. They had 2-3 rounds of interview and on clearing rounds, they proactively called and guided about the next procedure. Overall the experience was pretty smooth.
I applied through a recruiter. The process took 4 weeks. I interviewed at Concentrix (Porto, Oporto) in Feb 2023
Interview
First they sent me the link to do an English test, and a MS Word file with a prompt I could respond to in email format in order to evaluate my professional writing. They will also ask to do a 2nd language test (if applicable), and then if you pass all these evaluations, then you are interviewed via Zoom.
Interview questions [1]
Question 1
What do you think are essential skills for upstanding customer support?
Customer Support Advisor applicants have rated the interview process at Concentrix with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Advisor roles take an average of 30 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Support Advisor according to 3 Glassdoor interviews include:
Background check: 25%
Personality test: 17%
Group panel interview: 17%
Skills test: 17%
One on one interview: 8%
Presentation: 8%
Phone interview: 8%
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