I applied in-person. I interviewed at Concentrix (Quezon City, National Capital Region) in Aug 2023
Interview
Concentrix have 3 interviews: Screening - It is just a confirmation and they will also ask what is your idea about customer service. Initial Interview/ Behavioral Interview: Basic questions such as Tell me something about yourself, Your idea about customer service etc. Final: More on situational questions
Interview questions [1]
Question 1
Most common problem on computer and how will you going to resolve it.
Was easy, the acquisition teams will guide you through everything. You need to be there early, so that you can be done earlier, and if you fail your final interview you can be interviewed again for a different acount
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
I interviewed at Concentrix (Cairo, Cairo Governorate)
Interview
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths