Technical Support applicants have rated the interview process at Concentrix with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 12 days to get hired, when considering 31 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Technical Support according to 31 Glassdoor interviews include:
Skills test: 19%
Phone interview: 14%
Background check: 13%
One on one interview: 12%
IQ intelligence test: 11%
Personality test: 9%
Drug test: 7%
Presentation: 7%
Group panel interview: 6%
Other: 2%
Here are the most commonly searched roles for interview reports -
Digital interview requested. Consisted of situational role play questions, behavioural and situational type questions. Some questions require you to be on camera. Questions are timed as well and they do give you time to prepare your answers.
Interview questions [1]
Question 1
Talk about a time at school or work that had a great impact on you
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Interview questions [1]
Question 1
What does good customer service look like in my opinion