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      Concord

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      Customer Success Manager Interview

      Dec 27, 2023
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Negative experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at Concord (Austin, TX) in Nov 2023

      Interview

      Set an interview time and then showed up 10 minutes late and unprepared. Was super disorganized and seemed really scattered. I got the distinct impression that they hadn't interviewed anyone before.

      Interview questions [1]

      Question 1

      Why did you decide to apply for the position at Concord? What drew you to this company in particular?
      1 Answer

      Other Customer Success Manager Interview Reviews for Concord

      Customer Sucess Manager Interview

      Sep 16, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I interviewed at Concord

      Interview

      Received request for a phone interview. After a couple of emails, we had set up a time but then I was ghosted. No response to my following up email to see if another time was preferred since the woman did not show for the scheduled call.

      Concord interviews FAQs

      • Candidates applying for Customer Success Manager roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concord overall takes an average of 12 days.
      • Common stages of the interview process at Concord as a Customer Success Manager according to 2 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales(7) ;
        2. Team Manager(3) ;
        3. BDR(2) ;
        4. Customer Success Manager(2) ;
        5. Customer Success Manager (CSM)(2) ;
        6. Front End Developer(2) ;
        7. Ingénieur Développement Logiciel(2) ;
        8. Marketing(2) ;
        9. Product Manager(2) ;
        10. Sales Development Representative(2) .


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      Jobs at Concord

      2 jobs in United States
      Housekeeper Room Care
      Houston, TX
      ·
      $35K - $52K /yr
      (Glassdoor est.)
      View job
      Brand Ambassador
      Austin, TX
      ·
      $12 - $20 /hr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs