You can apply online on company website, then they send you an email with the written assessment file. Then you will be invited to do a verbal assessment in two languages (30 minutes). At the end there is the interview in two languages (1 hour).
I applied online. The process took 3 days. I interviewed at Conduent (Kuala Lumpur) in Jan 2014
Interview
ABC question, face to face interview, need to wait for 4 hours to complete the full interview, a lot of people applying the position. Bring pen to interview, because there where they judge you
Customer Care applicants have rated the interview process at Conduent with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Conduent overall takes an average of 14 days.
Common stages of the interview process at Conduent as a Customer Care according to 1 Glassdoor interviews include:
IQ intelligence test: 33%
Phone interview: 33%
Drug test: 33%
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