Customer Service Representative applicants have rated the interview process at Constant Contact with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Constant Contact overall takes an average of 16 days.
Common stages of the interview process at Constant Contact as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 30%
Background check: 20%
IQ intelligence test: 10%
Presentation: 10%
Drug test: 10%
One on one interview: 10%
Group panel interview: 10%
Here are the most commonly searched roles for interview reports -
Easy and low pressure interview. They describe the job well but I don’t think it was a good fit for me. I would have to travel for training but at the time I wasn’t ready for that
I applied online. The process took 2 weeks. I interviewed at Constant Contact (Boston, MA) in May 2023
Interview
I applied online Then HR reached out to me via phone to schedule a short phone interview to go over my work history and the position that was open. Then, I met with a team leader for about an hour, which was my 2nd interview that was on a Friday. HR called me on Monday to offer me the position, which I accepted.
Interview questions [1]
Question 1
The basic questions, for example What did you do when something was holding you back from doing your job, how did you handle it?
I applied online. The process took 2 weeks. I interviewed at Constant Contact (Loveland, CO) in Sep 2019
Interview
very respectful and long interview. It is an invite only and take about 2 hours for orientation and interviewvery respectful and long interview. It is an invite only and take about 2 hours for orientation and interview