Customer Service Representative applicants have rated the interview process at Consumer Cellular with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 64.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 39 user submitted interviews for this role. To compare, the hiring process at Consumer Cellular overall takes an average of 10 days.
Common stages of the interview process at Consumer Cellular as a Customer Service Representative according to 39 Glassdoor interviews include:
Phone interview: 19%
Drug test: 19%
Background check: 17%
Group panel interview: 11%
One on one interview: 11%
Skills test: 11%
Presentation: 6%
Personality test: 5%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Consumer Cellular (Tempe, AZ) in Feb 2018
Interview
Very easy interview. Basic customer service questions but they don’t tell you it’s possible you’ll be working a 10hour shift. You go meet with a recruiter and interview them they take you to do the assessment. The assessment is timed and you’ll have to listen to scenarios as well.
I applied in-person. I interviewed at Consumer Cellular (Redmond, OR)
Interview
Many people were invited into the same room, where we could learn about the company. Then, they asked a few questions, but I had the feeling, that their goal was to hire as many people as possible. I wasn't even sure I wanted to work there, but I was just hired so easily.
I interviewed at Consumer Cellular (Oklahoma City, OK)
Interview
phone interview and then video interview. my video did not work and still got hired. it was smooth felt two people having a conversation. I was hired within 24h hours and accepted the job.
I applied online. The process took 2 days. I interviewed at Consumer Cellular (Phoenix, AZ) in Nov 2024
Interview
Virtual interview face to face with interviewer and it was scheduled in advance so that you would be prepared. The process was very simple and was not nervous. The process only lasted 20 minutes.