I applied online. The process took 1 week. I interviewed at Convey Health Solutions (Yuma, AZ) in Jul 2013
Interview
I applied online and received call from them a month later to schedule a in person interview. Interviewed with the recruiter the next day. She was wonderful and made me feel comfortable. Interview was like 10 min and was asked if willing to submit a drug test and report to Main Office-HR after. Two days later received a call and was offered a job. Completed New-Hire paperwork next day but told you only start actual training or working after a client has work or new project. I got lucky because another person didn't responded to HR calls and I was asked if I would like to take a spot in the next training class.
I applied through other source. I interviewed at Convey Health Solutions
Interview
The interview for Customer Service Representive remote was a phone interview and was very easy. The interviewer was very kind and easy to talk to. Only asked a few questions.
I applied online. I interviewed at Convey Health Solutions (Lenexa, KS) in Dec 2023
Interview
Company responded very quickly to application with email to schedule phone interview. Phone screen interview lasted about fifteen minutes. Overall a very quick process and is decided after phone screen.
Interview questions [1]
Question 1
What qualities do you think would help you when talking to customers over phone.
I applied online. I interviewed at Convey Health Solutions in Oct 2021
Interview
The interview was by phone ,it was with a supervisor, he asked me general questions about the position, how to handle different situations, how many years of experience do you have, the interview went smooth and I got the offer the same day.
Customer Service Representative applicants have rated the interview process at Convey Health Solutions with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Convey Health Solutions overall takes an average of 8 days.
Common stages of the interview process at Convey Health Solutions as a Customer Service Representative according to 21 Glassdoor interviews include:
Drug test: 27%
One on one interview: 19%
Background check: 19%
Skills test: 16%
Phone interview: 8%
Group panel interview: 5%
Presentation: 3%
IQ intelligence test: 3%
Personality test: 2%
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