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Convey Health Solutions interviews FAQs
Customer Service Representative applicants have rated the interview process at Convey Health Solutions with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Convey Health Solutions overall takes an average of 8 days.
Common stages of the interview process at Convey Health Solutions as a Customer Service Representative according to 21 Glassdoor interviews include:
Drug test: 27%
Background check: 19%
One on one interview: 19%
Skills test: 16%
Phone interview: 8%
Group panel interview: 5%
IQ intelligence test: 3%
Presentation: 3%
Personality test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Convey Health Solutions (Sunrise, FL) in Jul 2015
Interview
Applied online, got a call the next week, 4 people in the interview, drug test on the spot, submit background information on the spot, got a call back to come in for training within the next 3 days. They always start with the person with the least experience when it comes to answering questions. The questions are not hard, but you must think before answering. Be sure that everything on your resume is accurate they DO review them and ask questions for clarity.
Interview questions [1]
Question 1
What are the qualities of a customer service representative?
I applied through other source. I interviewed at Convey Health Solutions
Interview
The interview for Customer Service Representive remote was a phone interview and was very easy. The interviewer was very kind and easy to talk to. Only asked a few questions.
I applied online. I interviewed at Convey Health Solutions in Oct 2021
Interview
The interview was by phone ,it was with a supervisor, he asked me general questions about the position, how to handle different situations, how many years of experience do you have, the interview went smooth and I got the offer the same day.
I applied online. I interviewed at Convey Health Solutions (Lenexa, KS) in Dec 2023
Interview
Company responded very quickly to application with email to schedule phone interview. Phone screen interview lasted about fifteen minutes. Overall a very quick process and is decided after phone screen.
Interview questions [1]
Question 1
What qualities do you think would help you when talking to customers over phone.