I applied online. The process took 3 days. I interviewed at Convey Health Solutions (Miramar, FL) in Aug 2015
Interview
I was called by HR recruit for an interview the following day. Finished the online application and at the site there are tons of people standing around for interviews. It was group interview of three with some hiring manager. Simple questions, nothing tricky, but the interviewer barely looked at my resume and just started asking us questions. Following the questions was some more paperwork and drug test. I was called before the end of the day to come back on Monday to start training.
Interview questions [2]
Question 1
basic. what are good qualities of customer service?
I applied online. The process took 1 day. I interviewed at Convey Health Solutions in Sep 2014
Interview
Prepare to spend about 3 hours as they do interview then hiring paperwork, and drug testing on the spot. As long as you have your health license you should be good. Training is like 3 weeks and you must be flexible with hours.
Interview questions [1]
Question 1
There were no difficult questions it was a group interview basically explaining the position.
Licensed Customer Service Representative applicants have rated the interview process at Convey Health Solutions with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Licensed Customer Service Representative roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Convey Health Solutions overall takes an average of 8 days.
Common stages of the interview process at Convey Health Solutions as a Licensed Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 33%
Group panel interview: 33%
Background check: 33%
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