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Thank you for taking the time to share your feedback about your recent interview experience with CoolSys in December 2022. We genuinely appreciate hearing from candidates like you, as it helps us continuously improve our recruitment process.
We're sorry to hear that your interview experience did not meet your expectations. At CoolSys, we strive to provide a positive and meaningful experience for all candidates, and your feedback is valuable to us. We would like to address your concerns and provide some insights into our process.
It is unusual for our recruiters to initiate the interview with, "What questions do you have," without a proper introduction and discussion about your background and qualifications. This certainly does not align with our standard interview process, and we apologize for any confusion or frustration it may have caused you.
Regarding the rejection email you received shortly afterward, we would like to clarify that our decision-making process takes into consideration various factors, including the alignment of skills and experience with the position requirements, cultural fit, and more. Your questions during the interview would not have been the sole reason for the outcome.
We value candidates who are proactive and curious, as it demonstrates a genuine interest in the company and the role. As such, asking questions is encouraged, and it should not negatively impact your candidacy.
We understand that this experience has left you with a less than favorable impression of CoolSys, and we want to assure you that this is not the norm for us. We are continually working to enhance our interview processes and ensure that all candidates have a fair and thorough evaluation.
Once again, we apologize for the suboptimal experience you had, and thank you for sharing your concerns. We appreciate your interest in CoolSys and wish you success in your job search endeavors.
