Easy process phone interview and then asked to come in for a face to face. Asked simple questions got offered a job. The process is overall very easy. Be yourself and have sale experience
Interview questions [1]
Question 1
Tell me a time you had an upset customer and how did you handle it
Cox Retention applicants have rated the interview process at Cox Communications with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
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