The interview began with a written application , introductory video, and a DiSC personality assessment. The next part was an interview with Credit Repair Cloud's HR manager. Following the video interview, there was a written assessment to gauge how you would respond to customer service emails. The next part was meeting the managers of the CS team and Experience team (social media moderation), and lastly, one more interview with HR. From there, there was a verbal offer followed by an offer letter not long after.