Cruise Human Resources interview questions

I had a phone interview that was relatively easy and went well. I was scheduled for a second phone interview with their head of HR but that never happened. Ten minutes after our call was scheduled to start, I received an email stating that it would need to be rescheduled for another time. We rescheduled and the same thing happened. After that I received and email asking for my availability to reschedule, I provided that to them and never heard back. A few weeks later I received an email saying that the head of HR (who I never spoke to) enjoyed speaking with me but was going to move forward with another candidate. Overall it was a really negative experience and I hope that they are able to improve their recruiting process and are more considerate of their candidates time.