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      Crunchtime

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      Customer Success Manager Interview

      Dec 16, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Crunchtime

      Interview

      This was one of the most disappointing interview processes I have been through. I had the initial call with the recruiter and then heard nothing for months. After constant outreach to them, with no response, I finally received an email to set up an in-person interview months later. The employee was apologetic and I thought the lack in communication would be behind us. I took 3 hours out of my workday to interview with 4 employees/managers/senior leadership. It went well and enjoyed everyone I met with. I was told by the recruiter that I would hear back within a couple days and yet again, no outreach whatsoever. It was incredibly disorganized and very unfair to ask someone to take that much time and then not show them courtesy of following up. Very unprofessional experience.

      Interview questions [1]

      Question 1

      Describe a situation when you had to deal with a troublesome client.
      Answer question
      2

      Jobs at Crunchtime

      5 jobs in United States
      Corporate Mid-Market Sales Manager
      United States
      ·
      $100K - $240K /yr
      (Employer provided)
      View job
      Emerging Enterprise Account Executive
      United States
      ·
      $100K - $120K /yr
      (Employer provided)
      View job
      Vice President & General Manager of Hardware Operations
      Atlanta, GA
      ·
      $185K - $270K /yr
      (Employer provided)
      View job
      Engineering Manager
      Atlanta, GA
      ·
      $145K - $203K /yr
      (Employer provided)
      View job
      Staff Data Integrations Engineer - Connex Integration
      United States
      ·
      $150K - $193K /yr
      (Employer provided)
      View job

      Crunchtime interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Business Development Representative (BDR)(4) ;
        2. Sales(4) ;
        3. Senior Software Engineer(4) ;
        4. Support Analyst(4) ;
        5. Account Executive(3) ;
        6. Product Specialist(3) ;
        7. Software Engineer(3) ;
        8. Customer Success Manager(2) ;
        9. Customer Success Manager (CSM)(2) ;
        10. Developer(2) ;
        11. Mid Market Account Executive(2) ;
        12. Solutions Consultant(2) .


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