Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Cvent

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Cvent reviews | Cvent jobs | Cvent salaries | Cvent benefits
      Cvent interviewsCvent Customer Service interviewsCvent interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      Mar 29, 2010
      Anonymous Interview Candidate
      McLean, VA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Cvent (McLean, VA) in Jan 2010

      Interview

      Although initially a little unsure about Cvent, the more I learned about Cvent the more I was impressed. And then I had the interview. The interview process starts with an application process, followed by a brief with an admin assistant. About a week later I spoke with a division manager over the phone and then had a webinar that explained the services and products offered. Another week passed and I had an interview with 4 different people one of one: one was a team leader who had been with the company for a while, the next was with the division manager who I had spoken with over the phone, next I spoke with a manager of a sister division and finally I spoke with a VP of sales. Finally I shadowed an employee. The 4 person interview was a little intimidating and I really didn't like each interviewer pretty much asked the same questions. I think I might have messed up my interview by telling the first employee that I would probably like to go to grad school eventually. Truthfully I think the job would have been pretty boring but there seemed to be room for advancement. What really irked me about the whole experience was that they did not contact me after the final interview, even when I called and left a message requesting status notification,--and they said they would regardless of whether I was given the position. Also although I sent a message to all the interviewers, thanking them, etc, only the guy I shadowed responded. I understand that Cvent might not have enough time to contact everyone, but they shouldn't say that they will contact you when they have made a decision. Perhaps it's petty, but I would have preferred even an email to let me know that I did not get the job. The work culture seemed pretty laid back. A lot of younger people.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      1 Answer
      3

      Other Customer Service Interview Reviews for Cvent

      Customer Service Interview

      Jul 22, 2024
      Anonymous Interview Candidate
      Gurgaon, Haryana
      No offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 1 day. I interviewed at Cvent (Gurgaon, Haryana) in Jul 2024

      Interview

      It was easy and totally based on Communication skills. First round was a Product video test and Assessment test. Second Round was a Group Discussion Round. Overall experience was good and easy to tackle.

      Interview questions [1]

      Question 1

      Gd topic on Is the youth in India is Creative or Confused?
      1 Answer

      Customer Service Interview

      Nov 27, 2019
      Anonymous employee
      London, England
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Cvent (London, England) in Jul 2019

      Interview

      too long, first they make you to do 2 ccat tests. then i had 2 video calls, then live interview, then again video interview.... then on the phone.. its like applying for facebook or google i dont know

      Interview questions [1]

      Question 1

      why do you want to work for us and asking a lot of example questions
      Answer question

      Customer Service Interview

      Jun 2, 2019
      Anonymous Interview Candidate
      Gurgaon, Haryana
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through college or university. The process took 1 day. I interviewed at Cvent (Gurgaon, Haryana) in May 2019

      Interview

      There was screening first, then Group Discussion, then various assessment tests, then level 1 and 2 interviews. There is a lot of time between the rounds that get wasted due to a lot of waiting.

      Interview questions [1]

      Question 1

      They asked to deposit a cheque of 2.8L which will be given back to you after the Bond time period expires, so are you okay with that?
      1 Answer

      Cvent interviews FAQs

      • Customer Service applicants have rated the interview process at Cvent with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 43.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 26 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Cvent overall takes an average of 22 days.
      • Common stages of the interview process at Cvent as a Customer Service according to 2 Glassdoor interviews include:

        Phone interview:  33%

        One on one interview:  33%

        Group panel interview:  17%

        Other:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(88) ;
        2. Product Consultant(81) ;
        3. Sales Development Representative (SDR)(80) ;
        4. Senior Software Engineer(58) ;
        5. Associate Product Consultant(44) ;
        6. Sales Associate(41) ;
        7. Senior Product Consultant(41) ;
        8. Project Manager(40) ;
        9. Account Manager(37) ;
        10. Senior Associate(36) ;
        11. Team Lead(36) ;
        12. Associate(34) ;
        13. Manager(34) ;
        14. Applications Support Engineer(31) ;
        15. Sales(27) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Cvent

      34 jobs in United States
      Director, Customer Success
      Tysons Corner, VA
      ·
      $148K - $213K /yr
      (Glassdoor est.)
      View job
      Lead Customer Success Advisor - Reposite
      Tysons Corner, VA
      ·
      $73K - $92K /yr
      (Employer provided)
      View job
      Onboarding Specialist, Customer Success -- August 2026 Start (Campus)
      Tysons Corner, VA
      ·
      $47K - $60K /yr
      (Employer provided)
      View job
      Customer Success Advisor
      Tysons Corner, VA
      ·
      $47K - $60K /yr
      (Employer provided)
      View job
      Onboarding Specialist, Customer Success
      Tysons Corner, VA
      ·
      $47K - $60K /yr
      (Employer provided)
      View job
      View all Customer Service Jobs