I applied online. The process took 4 weeks. I interviewed at DFS Group (San Francisco, CA) in Feb 2012
Interview
Phone conversation with HR and proceeded to have a phone interview with their Singapore team. After had two interviews with the Account Executive and a application interview.
The process itself wasn't too difficult. Everything is standard and the questions aren't too challenging. They have more focus on language abilities rather than hard sales abilities. The interview with the AE was the most challenging, but the HR was not too difficult. She was pretty helpful and easy to talk to throughout the process. She was pretty transparent in what the job requires and entails.
Interview questions [1]
Question 1
Experience? Why the specific brand? How would you communicate with the customers in different situations? How would you upsell?
Asked if there is any prior luxury retail sales experience. And they will assign you to different category based on the experience. Currently beauty category has the highest chance to get hired.
1) Colloquio telefonico da parte di gigroup
2) Colloquio da remoto da parte di gigroup
3) Colloquio di gruppo, con role play
4) Colloquio individuale
5) Colloquio con team leader (opzionale)
I applied online. The process took 2 weeks. I interviewed at DFS Group (San Francisco, CA)
Interview
There was a phone screening, interview, and then final interview. The interview was in person and the final was optional in person or virtual. The interview questions were about previous experience and also a role playing.
Sales Associate applicants have rated the interview process at DFS Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 23 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at DFS Group overall takes an average of 29 days.
Common stages of the interview process at DFS Group as a Sales Associate according to 9 Glassdoor interviews include:
One on one interview: 21%
Background check: 17%
Drug test: 14%
Group panel interview: 10%
Skills test: 10%
Presentation: 7%
Personality test: 7%
Phone interview: 7%
IQ intelligence test: 7%
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