DHL Express
Part of DHL
Is this your company?
DHL Express Customer Service Representative interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 22%Employee ReferralEmployee Referral
- 17%In PersonIn Person
- 6%RecruiterRecruiter
- 6%OtherOther
- 6%Staffing AgencyStaffing Agency
Interview search
21 interviews
DHL Express interviews FAQs
- Customer Service Representative applicants have rated the interview process at DHL Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 72.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at DHL Express overall takes an average of 21 days.
- Common stages of the interview process at DHL Express as a Customer Service Representative according to 12 Glassdoor interviews include:
Phone interview: Â 23%
One on one interview: Â 16%
Background check: Â 11%
Skills test: Â 11%
Drug test: Â 9%
Personality test: Â 9%
Group panel interview: Â 7%
Presentation: Â 7%
IQ intelligence test: Â 5%
Other: Â 2%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(130) ;
- Customer Service(69) ;
- Courier(67) ;
- Operations Supervisor(60) ;
- Account Executive(57) ;
- Account Manager(57) ;
- Manager(50) ;
- Supervisor(48) ;
- Intern(44) ;
- Project Manager(44) ;
- Inside Sales Representative(42) ;
- Warehouse Worker(42) ;
- Customer Service Advisor(41) ;
- Driver(41) ;
- Auxiliar De LogÃstica(40) .
