Is it hard to get hired as a Customer Service at DHL Global Forwarding, Freight?

Customer Service applicants have rated the interview process at DHL Global Forwarding, Freight with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service at DHL Global Forwarding, Freight?

Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at DHL Global Forwarding, Freight overall takes an average of 28 days.

Where can I find DHL Global Forwarding, Freight interview experiences by job title?

Senior Process Associate (43) ; Internship (41) ; Intern (37) ; Process Associate (34) ; Manager (27) ; Air Export Agent (23) ; Customer Service (23) ; Operations Manager (23) ; Senior Associate (23) ; Specialist (23) ; Assistant Manager (21) ; Customer Service Representative (21) ; Entry Processor (20) ; Team Leader (20) ; Estagiário (19)

Skip to content Skip to footer

Notifications

DHL Global Forwarding, Freight

Part of DHL

DHL Global Forwarding, Freight Customer Service interview questions

based on 4 ratings - Updated Jun 26, 2025

Difficult interview difficulty

Very positive interview experience

How others got an interview

33%
Recruiter
Recruiter
33%
In Person
In Person
33%
Applied online
Applied online

Interview search

4 interviews

Customer Service Interview

Jun 26, 2025

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a recruiter. The process took 3 weeks. I interviewed at DHL Global Forwarding, Freight (Buenos Aires) in Feb 2021

Interview

El proceso fue el personal de Recursos Humanos, en primera instancia conversando acerca de mi experiencia laboral, tareas realizadas capacidades personales y remuneración pretendida. En segundo lugar acerca de mis objetivos laborales y luego en una segunda instancia, las prubeas psicotécnicas habituales.

Interview questions [1]

Question 1

Que tareas llevas adelante en tu puesto actual.

1 Answer

Customer Service Interview

May 30, 2022

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at DHL Global Forwarding, Freight

Interview

The interview process is quite straight forward. The hiring manager is polite and open-minded, and open to discussion. I would pretty much encourage people to apply. The whole process is fast and responsive too.

Interview questions [1]

Question 1

what is your strength and some industry knowledge

Answer question

Customer Service Interview

Jan 20, 2021

Anonymous Interview Candidate

No offer

Neutral experience

Difficult interview

Application

I interviewed at DHL Global Forwarding, Freight

Interview

It is very difficult as I didn’t not expect the questions. There is a role play session which the interviewer act as customer and I act as customer service representative.

Interview questions [1]

Question 1

Give yourself a rate about your attitude

1 Answer

Top companies for "Compensation and Benefits" near you

UPS

3.8★Compensation & Benefits

Total Quality Logistics

4.1★Compensation & Benefits

XPO

3.8★Compensation & Benefits

DHL Express

3.8★Compensation & Benefits

DHL Global Forwarding, Freight interviews FAQs

DHL Global Forwarding, Freight interviews DHL Global Forwarding, Freight Customer Service interviews

DHL Global Forwarding, Freight

DHL Global Forwarding, Freight Customer Service interview questions

Difficult interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Service Interview

Customer Service Interview

Customer Service Interview

Top companies for "Compensation and Benefits" near you

DHL Global Forwarding, Freight interviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Customer Service Interview

Customer Service Interview

Customer Service Interview

Top companies for "Compensation and Benefits" near you

DHL Global Forwarding, Freight interviews FAQs