Technical Service Representative applicants have rated the interview process at DISH with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 58% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Service Representative roles take an average of 8 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at DISH overall takes an average of 23 days.
Common stages of the interview process at DISH as a Technical Service Representative according to 8 Glassdoor interviews include:
One on one interview: 24%
Skills test: 18%
Background check: 15%
Personality test: 15%
Drug test: 9%
IQ intelligence test: 9%
Phone interview: 9%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at DISH (Thornton, CO) in May 2010
Interview
I applied on line and took a series of tests (technical pertaining cables,math & decision-making). Be prepared to spend at least 2 hours for the test and be sure to complete it. After the test, it lead me to the interview appointment calendar where I had to choose an interview date.
On the interview, initially, I was asked to fill up some paper works then I was told to use the computer to listen on some customer-tech/sales/customer service representative sample conversations. After listening, I was told to wait for the interviewer. A lady called my name and introduced herself, she's from the HR. We went to a small room and she began to ask questions about my past work experiences.
I applied online. The process took 2 days. I interviewed at DISH (Tulsa, OK) in Feb 2016
Interview
The interview consisted of two phone interviews with simple customer service questions and maybe one technical question and then one face to face interview basically testing your customer service skills. The Interview process was easy, the face to face is held with an actual team manager.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer and what was the conclusion?
I applied online. The process took 1 week. I interviewed at DISH (Littleton, CO) in Jul 2010
Interview
I applied online. They contacted me for a phone interview. I went in and took a skills test, then was interviewed by an HR rep. After that she passed me on to a hiring manager for another interview.
Interview questions [1]
Question 1
All behavioral based questions...describe a time when....