I applied in-person. The process took 3 days. I interviewed at DSW (Sugar Land, TX) in Dec 2016
Interview
The interview process was well received, I was interviewed in the office with the store manager and one of the assistant managers. Dress either semi-formal or formal and be prepared to give your driver's license and other important documentation that you need to submit (Social Security card as well). The hiring manager will email you ahead of time what other documents you need to bring and once the interview is over you should IMMEDIATELY finish the online training module and test they send you via email. They'll call you back or email you back within a week so check your email to see if you've been hired on or not!
Interview questions [1]
Question 1
Name a time there was a customer who was upset due to being in line for a long period of time and how did you face them?
Interview was easy going, manager was kind and easy to talk to. Asked about my past jobs and skills and why I wanted to work there. Got an offer right after!
I applied online. I interviewed at DSW (New York, NY)
Interview
The interview process was not long at all, just one group interview which lasted about 30 minutes. Basic interview questions like "tell me about yourself" and how you would handle customer issues.
Interview questions [1]
Question 1
How would you introudce the VIP program to a customer who is new to the store?
I applied online. The process took 2 weeks. I interviewed at DSW (Rockaway, NJ)
Interview
Very easy. Got a phone call a week after applying, got an interview days after, and was a quick light-hearted interview. Not many questions and was straight forward. No trick questions to test you, just a simple question and answering format to see if you are a good fit!
Retail Sales Associate applicants have rated the interview process at DSW with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 74.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Sales Associate roles take an average of 6 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at DSW overall takes an average of 12 days.
Common stages of the interview process at DSW as a Retail Sales Associate according to 30 Glassdoor interviews include:
One on one interview: 25%
Background check: 14%
Group panel interview: 14%
Drug test: 14%
Presentation: 9%
Phone interview: 7%
Personality test: 7%
Skills test: 5%
IQ intelligence test: 4%
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