Two interviews -- one with the HR director, one with the manager of the helpdesk. I received the call for the first interview a week after sending in my resume. He clarified some things, asked some pertinent questions about previous work experience. Basic interview. The second one came 3 days after my first interview and was more specific. He showed me around the building, showed me where I would potentially work and had me watch the current employees with their jobs. I took a computer literacy test and that was the end of it.