Customer Success Manager applicants have rated the interview process at Danaher with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 45.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 28 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Danaher overall takes an average of 28 days.
Common stages of the interview process at Danaher as a Customer Success Manager according to 2 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied for a job and they reached out 60 days later. Yes. 2 whole months after I applied and scheduled an interview with 3 team members. The questions were so scripted and formulaic. It was extremely impersonal. They said they would get back to me then completely ghosted. Don’t recommend this company.
I applied through a recruiter. The process took 4 weeks. I interviewed at Danaher (Boston, MA)
Interview
I had a initial interview, and then 3 separates ones. They were suppose to last about 45 min each but was 25ish minutes (except the last one). It was laid back but the role is better if you have sales experience. As a lab tech, I felt that a lot of the questions was scenarios dealing with customers. This makes sense but I am coming from a lab background, which wasn't helpful. It made me question why they wanted to interview me for the role since they were the ones that reach out. But overall great team and of course this is an amazing company!
Interview questions [1]
Question 1
How would you deal with a customer that had complaints?