My experience was mixed. The process was extremely well organized, moving quickly from the initial recruiter call to a conversation with the hiring manager, a skills test, a group interview, and a final individual interview. Most everyone I met was smart, warm, and engaging. They seemed like great and thoughtful colleagues. They also gave me general feedback at each stage, which I appreciated.
However, the final interview felt like it was for a completely different company than the earlier ones, which I found worrying. I was told they’re undergoing some big changes, but I was far more interested in working for the first company than the second. I admit to having botched this last conversation and was not offered the role, which is perfectly within their rights.
But their stated reasons were extremely frustrating. First, I was told I didn’t have enough experience. I asked several times throughout the process if this was an issue and was repeatedly told experience didn’t matter if I could do the work (which they said my skills test proved). If experience was that big a concern, I should never have been in contention. Yet, knowing my background, they pursued me anyway. Why even have a skills test if it all comes down to the lines on your resume?
I was also told I lacked a “high-level view” of UX within an organization. That may well be true, and I can see this as a requirement for a management position, but surely not a mid-level, non-managerial role. I hope for their sake that they can agree on what they want out of future candidates. It would save them (and the rest of us) a lot of time and effort.