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Hi, my name is Mafalda, and I'm the interim Head of Talent Acquisition at Dashlane. First and foremost, I want to extend my sincere apologies for the negative experience you had with us. We strive to create a positive and respectful candidate experience, and it is disheartening to learn that we fell short. I understand how important it is to feel valued and respected throughout the application process, and I deeply regret that we failed to deliver that for you.
In light of your review, we are taking immediate action to address the issues you raised. We will be conducting an internal review to identify the shortcomings that contributed to the negative experience we provided. Additionally, we will be delivering additional training and support to our team members involved to ensure that all candidates are treated with the utmost respect and professionalism.
I understand that your perception of our company might have been affected, but I hope that you can give us another chance in the future. Should you choose to reapply or consider opportunities with us down the road, we will make every effort to provide you with a vastly improved and more positive experience.
If you would like to share more specific details about your interaction with us, or if there is anything else you would like to discuss, please don't hesitate to reach out to me directly at mafalda@dashlane.com.
Thank you again for bringing this matter to our attention. Wishing you the very best in your future endeavors.