Customer Service Analyst applicants have rated the interview process at Dayforce with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Analyst roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Dayforce overall takes an average of 23 days.
Common stages of the interview process at Dayforce as a Customer Service Analyst according to 2 Glassdoor interviews include:
Drug test: 33%
Background check: 33%
Group panel interview: 17%
Phone interview: 17%
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I applied through an employee referral. The process took 2 weeks. I interviewed at Dayforce (Atlanta, GA) in May 2014
Interview
The interview process was easy, everything was done by phone or email. The salary and start date was provided during the interview. Once I accepted the position, the set up of a drug test was set up in the state I was living in, (I was relocating for this position) & back ground check was handled in a timely manner
Interview questions [1]
Question 1
Give them a scenario when i dealt with a irate customer