Technical Support applicants have rated the interview process at Dell Technologies with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support roles take an average of 15 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Dell Technologies overall takes an average of 24 days.
Common stages of the interview process at Dell Technologies as a Technical Support according to 8 Glassdoor interviews include:
One on one interview: 27%
Skills test: 20%
Background check: 13%
Drug test: 13%
Phone interview: 7%
Other: 7%
Personality test: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied through other source. I interviewed at Dell Technologies (Hyderābād)
Interview
There are 4 rounds totally. All of them in their own office. First was JAM where hardly 3-4 get shortlisted out of 10-15 from each group. This is a day ling process mind you. After jam, you have HR where basics of computers are asked and yes you got to be strong in basic knowledge of your system or laptop that you own. Then comes versant which is a telephonic round where you tall to a robot on the other end which asks you few questions. Then the last is operations where a few deep questions about a system are asked. Not very tough just simple questions but on a moderate level.
Interview questions [1]
Question 1
What do you find in adminstrator tool in control panel
it was online virtual interview i had 3 rounds First is GD ,second technical interview, third mangorial round it was fully online we were around 25 people and it was a college placement .
Interview questions [1]
Question 1
they asked me scenario based questions and few basic
I applied through other source. I interviewed at Dell Technologies (Tokyo) in Jun 2023
Interview
The interview was conducted in Japanese- the first round which is the HR round. I could tell the recruiter was not interested in me because it ended way too early. she finished it in 15ish minutes.
Interview questions [1]
Question 1
Why did you come to Japan? Why Technical Support at DELL?
I applied online. The process took 4 weeks. I interviewed at Dell Technologies in Mar 2023
Interview
The interview process was well and the interviewer were very friendly. Unfortunately, I was notified about a month later (Now) that the position is no longer available. I know it could be out of their hands but it's hard to know that I waited this long to be told about this.
Interview questions [1]
Question 1
Tell me about a time you failed and what I did to make it right.