I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Los Angeles, CA) in Jan 2015
Interview
Got an email inviting me to do a video interview about two weeks after filling out the extensive application. The video interview asks you a handful of questions and you are given the opportunity to submit your answers and resubmit if needed.
Interview questions [2]
Question 1
Name a stressful situation that you had at work and how did you overcome it?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?