I applied online. The process took 2+ months. I interviewed at Delta Air Lines in Jan 2017
Interview
Applied in November, took assessment, then was invited mid December to do online video interview, all the questions are listed on here was super easy, then a rejection email came the first week in January explaining I didn't make the cut and please apply in the future. Today January 5th I received an email inviting me to redo my video interview... I thought of it as odd, but I checked my account on delta.Com and sure enough they issued a second video interview screening. So we shall see , overall I would say the experience is good, it is just a tough career to land, but I felt the airline does its best to make the hiring process as simple as possible.
Interview questions [1]
Question 1
they asked how to handle two employees talking negative about another employee in front of passengers, how to handle a possible employee stealing situation, how to handle angry passengers.
I’m not too savvy with video interviews but it was very seamless, user-friendly, and easy to follow. M The questions were definitely challenging, but do your research! If you know flight attendants, ask them for advice!
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
Flight Attendant applicants have rated the interview process at Delta Air Lines with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 47 days to get hired, when considering 2,327 user submitted interviews for this role. To compare, the hiring process at Delta Air Lines overall takes an average of 41 days.
Common stages of the interview process at Delta Air Lines as a Flight Attendant according to 2,327 Glassdoor interviews include:
Phone interview: 20%
One on one interview: 14%
Personality test: 11%
Skills test: 10%
Group panel interview: 10%
Drug test: 8%
Background check: 8%
IQ intelligence test: 8%
Presentation: 7%
Other: 4%
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